FAQ

Hue Skin Co – Frequently Asked Questions (FAQ)

Hi, how can I help you? What makes Hue Skin Co different from other skincare brands?

At Hue Skin Co, we specialize in scientifically formulated skincare designed to brighten dull skin, even out skin tone, and fade hyperpigmentation. Our products are crafted with safe, effective ingredients backed by research to deliver visible results. We celebrate every skin tone and focus on enhancing your natural glow without altering your complexion.

Are Hue Skin Co products suitable for all skin types?

Yes! Our products are carefully formulated to suit various skin types, including oily, dry, combination, and sensitive skin. Each product is designed to target specific skin concerns, ensuring that you get the best care for your unique needs.

What ingredients do you use in your skincare products?

We use a blend of natural and scientifically proven ingredients, including botanical extracts, vitamins, and skin-nourishing actives. Our formulations feature ingredients like kojic acid, licorice extract, vitamin C, niacinamide, and fruit & vegetable extracts to help brighten, restore, and enhance your skin’s radiance.

How do I choose the right product for my skin concerns?

To find the best product for your skin:

  • For hyperpigmentation & dark spots: Try our targeted brightening collections.

  • For dull skin & uneven tone: Our glow-enhancing range is ideal.

  • For acne & blemishes: Opt for our clarifying skincare solutions.

  • For hydration & nourishment: Our moisture-boosting products will help keep your skin soft and supple.

Check our product descriptions for more guidance or reach out for a personalized recommendation.

How often should I use Hue Skin Co products?

Usage frequency depends on the product and your skin type:

  • Cleansers: Daily (morning & night)

  • Serums & treatments: 3-5 times a week, depending on skin sensitivity

  • Moisturizers & body care: Daily for best hydration and nourishment
    Always follow the usage instructions provided on each product.

Can children use Hue Skin Co products?

Yes! We offer gentle, child-friendly skincare formulated to keep young, delicate skin healthy and nourished.

Where can I purchase Hue Skin Co products?

You can shop our full range directly on our website www.hueskin.co. We offer seamless online shopping with delivery across various locations.

How long does it take to dispatch my order after payment?

We process and dispatch orders within 24 hours after payment confirmation.

How long does delivery take?

  • Western & Eastern States (Nigeria): 3 working days after dispatch

  • Northern States (Nigeria): 4-5 working days after dispatch

  • International Delivery: 7 days after dispatch

How will I know when my order has been dispatched?

You’ll receive an email notification with your tracking details as soon as your order is dispatched.

Do you offer any discounts or promotions?

Yes! We regularly run promotions and exclusive discounts. Stay updated by signing up for our newsletter and following us on social media.

What should I do if I experience irritation or a reaction to a product?

If you experience irritation, discontinue use immediately and consult a dermatologist. We recommend doing a patch test before trying any new product.

What is your shipping and return policy?

For details on our shipping and return policies, click here.

How can I contact customer service for further inquiries?

You can reach our customer support team via email at hello@hueskin.co or through our website’s contact form. We’re here to help!

Thank you for choosing Hue Skin Co for your skincare journey. Your glow starts here!