Terms of service
Welcome to Hue Skin Co.
By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you should discontinue the use of our website and services immediately.
1. General
- These terms govern your use of our website, products, and services.
- We reserve the right to update, modify, or replace any part of these terms at our discretion without prior notice. Continued use of our website constitutes acceptance of the updated terms.
- You must be at least 18 years old or have parental/guardian permission to use our services.
2. Products and Orders
- All products listed on our website are subject to availability. We make every effort to display accurate stock levels, but availability may change without notice.
- Prices are subject to change at any time without prior notification. Promotional discounts, offers, and sales are also subject to availability and change.
- We reserve the right to refuse or cancel any order at our discretion. If an order is canceled, we will notify you and process a refund if payment has been made.
- Orders may not be modified once they have been processed. Please review your order details carefully before checkout.
3. Shipping and Delivery
- Orders are typically processed within 24-48 hours (excluding weekends and holidays).
- Shipping times vary based on location. Estimated delivery times will be provided at checkout but are subject to external factors beyond our control.
- International customers are responsible for any customs duties, import taxes, or fees required by their country. Hue Skin Co. is not responsible for delays due to customs clearance.
- Once an order has been shipped, tracking details will be provided via email or SMS.
4. Returns and Refunds
- Due to the nature of our skincare products, we do not accept returns for hygiene and safety reasons.
- If you receive a damaged, defective, or incorrect product, please contact us at hello@hueskin.co within 48 hours of delivery with clear photos of the issue. We will assess the claim and provide a replacement or store credit where applicable.
- We are not responsible for damages caused by improper storage, handling, or misuse of products.
5. Intellectual Property
- All content on this website, including but not limited to text, images, product formulations, logos, and branding, is the exclusive property of Hue Skin Co. and is protected by copyright, trademark, and intellectual property laws.
- Any unauthorized use, reproduction, or distribution of our content or products without written permission is strictly prohibited and may result in legal action.
6. Limitation of Liability
- Hue Skin Co. is not responsible for any allergic reactions, skin irritation, or adverse effects resulting from product use. It is the customer's responsibility to review ingredient lists and perform patch tests before full application.
- By purchasing and using our products, you acknowledge that you are doing so at your own risk. If you have any concerns about allergies or skin conditions, consult a dermatologist before use.
- We do not guarantee specific skincare results as individual skin types and conditions vary.
7. Privacy Policy
- Your privacy is important to us. Any personal information collected during transactions is used solely for order processing, customer service, and marketing (if opted in).
- We do not sell, rent, or share your information with third parties, except as required by law.
- For more details, please refer to our Privacy Policy (linked on our website).
8. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
📧 Email: hello@hueskin.co
📞 Phone: +234 905 2359 817
📍 Address: Benin City, Edo State, Nigeria
By continuing to use our website and purchase our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Last updated: March 2025